Cyclingnews digital subscription - Frequently Asked Questions
Managing your Cyclingnews subscription, contacting customer services and more
![Cyclingnews across four different devices](https://cdn.mos.cms.futurecdn.net/3CZxGeNY7nQFSAehwFZSDZ-320-80.jpg)
What is included in my Cyclingnews subscription?
Cyclingnews is the ultimate one-stop destination for all cycling fans. Featuring the most in-depth race reporting on the planet with minute-by-minute updates, news, interviews, unrivalled analysis, race photography plus trusted expert opinions bringing you the best buying advice and product reviews catering for all levels of cyclists.
Access subscriber-only premium content, including long-form features from Cyclingnews' team of experienced journalists, columns from pros past and present, high-quality race galleries from the best photographers in the business, and the latest tech with new gear exclusives and dream bike reviews. On top of all of this, Cyclingnews has recently launched a weekly, subscriber-only newsletter - the Musette.
How does auto renewal work?
Your subscription will renew automatically to ensure uninterrupted access. You can cancel at any time and will receive a reminder before the renewal date. If you would like to change your account settings, update your payment method or cancel your subscription, contact the Cyclingnews customer care team.
If you are in the UK you can contact our customer care team Monday - Friday 9am - 5pm UK time. Please email contact@magazinesdirect.com or telephone +44(0) 330 333 1125
You can manage your account online from My Account. When logged in, select My Account from the top navigation, then select ‘view profile’
From your profile you’ll see information regarding your Cyclingnews subscription, select ‘manage subscription’ and make note of your subscription number
You’ll then be directed to our customer management portal ‘MyMagazine’ where you will be prompted to enter the email address of your subscription
You will then be prompted to enter some more details regarding your subscription. When asked which magazine please select Cyclingnews and enter ‘find subscription’
Your subscription will renew automatically to ensure uninterrupted access. You can cancel at any time and will receive a reminder before the renewal date.
You can manage your subscription by logging in to your Cyclingnews account and clicking the 'My account' button in the top right hand corner of the page, then 'view profile'. You'll then be able to 'Manage subscription' which will take you to our subscription management portal. Please note you will need your subscription number which can be found in your 'My Account' area to login to the subscription management portal.
Alternatively you can contact our customer care team
If you are in the UK you can contact our customer care team Monday - Friday 9am - 5pm UK time. Please email contact@magazinesdirect.com or telephone +44(0) 330 333 1125
Problems logging in to Cyclingnews?
If you've forgotten your password, click "Don't remember your password" on the sign-in screen. This will trigger a password reset email. Once you've set a new password, you can log in with that.
If this process doesn't resolve the problem, please contact customer services using the email address or phone number below.
How do I contact the customer care team?
You can contact our customer care team Monday - Friday 9am - 5pm UK time. Please email contact@magazinesdirect.com or telephone +44(0) 330 333 1125
How can I change my personal details - bank account, address etc?
You can manage your subscription via the ‘my account’ area. If you wish to change details on your account, our customer care team can be contacted Monday - Friday 9am - 5pm UK time, please email contact@magazinesdirect.com or telephone +44(0) 330 333 1125
How can I cancel my subscription?
You can cancel anytime by contacting our customer care team, Monday - Friday 9am - 5pm UK time. Please email contact@magazinesdirect.com or telephone +44(0) 330 333 1125
Cyclingnews is the world's leader in English-language coverage of professional cycling. Started in 1995 by University of Newcastle professor Bill Mitchell, the site was one of the first to provide breaking news and results over the internet in English. The site was purchased by Knapp Communications in 1999, and owner Gerard Knapp built it into the definitive voice of pro cycling. Since then, major publishing house Future PLC has owned the site and expanded it to include top features, news, results, photos and tech reporting. The site continues to be the most comprehensive and authoritative English voice in professional cycling.