FAQs
Does Rad Power offer free shipping?
Yes, Rad Power will ship your e-bike for free within the 48 contiguous states and to Canada. It will also ship parts and accessories for free if the value is over $150; under $150, there’s a $10 shipping charge payable. Some large accessory items and replacement batteries may incur an oversize shipping charge. Please note that most orders for in-stock items are shipped within 2 working days to US addresses and 4 days to Canada. You can expect a longer delivery time for separate lithium-ion batteries. Unfortunately, Rad Power does not currently ship outside the 48 contiguous states.
Which delivery companies does Rad Power use?
Rad Power uses FedEx Ground for most deliveries, but may use UPS for some accessories. You’ll be able to track your delivery on the delivery company’s app and website once it’s in transit. Some deliveries to California use Seko and require a contact email and phone number.
Does Rad Power Bikes ever have sales?
Yes. You can find some of the best savings during Rad Power’s Black Friday and Cyber Monday events. In previous years, we have seen discounts of up to 50% and savings of over $1000. You can keep up to date with the date of their next sale by signing up for the Rad Power newsletter.
Can Rad Power Bikes assemble my bike?
Rad Power Bikes offers delivery and assembly to certain zip codes for a small fee (area dependent). If this sounds like something that could be helpful to you, take a look at the ‘Rad Mobile Service & Delivered’. From there, you can double-check this service is available in your area and arrange for your new bike to be delivered ready to ride.
Can I return an order?
Yes, if the packaging is unopened, you can request to return your Rad Power e-bike within 30 days of receipt. There’s a $149 return fee payable. If you’ve ridden your bike less than 20 miles, you can also return it. There’s the same $149 fee payable, plus a restocking fee of 30% of the e-bike’s value. You can return an accessory unused for a $10 shipping fee, plus a 30% restocking fee.
Rad Power Bikes Saving Tips
Shop Rad Power Bikes Sales
Rad Power Bikes runs a number of discounts across its range throughout the year. These deals can reduce usual prices by as much as $700, plus you'll also find freebies & bundle deals that make buying multiple products cheaper. Keep an eye out for the most offers around key retailing seasons like Labor Day, Memorial Day & Black Friday.
Look out for local rebates
Depending on which state you live in, you can find rebates running that offer up to $600 back on your select orders. Rad Power Bikes lists all the currently active rebate programs by state on its dedicated rebate page. Head here to see if you can save on any orders in your area.
Join the mailing list
If you want to keep up with the latest Rad Power Bikes deals and info, you can sign up to the email mailing list free through the brand's site. Just provide your chosen email address and you'll be sent details of new products & promotions direct to your inbox, letting you catch the best chances to save as soon as they're available.
How to Use Rad Power Bikes Discount Code
- First choose the item, frame style and colour you want to buy.
- Next, choose a delivery option and add the item to your cart.
- Once you’re satisfied with your items, take a look at some of the Rad Power promo codes included in this guide and select the code that’ll save you the most money.
- Click ‘Get Code’ on the code you want to use, and enter your personal information when prompted.
- Once you’re presented with the unique code, copy it down and make a note of it.
- Next, head back to Rad Power’s order summary page, agree to terms and conditions and hit Checkout.
- On the Checkout page, the right-hand side includes a field to allow you to enter your chosen Rad Power Bikes promo code. Hit Apply to receive your discount.
