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SRAM issues PowerLock voluntary recall

published 12 August 2009

Consumers urged to check connector link manufacture date

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The SRAM PowerLock connector link should be examined for the manufacture date, apparent in the letter printed on the right side of the plate. (Image credit: CPSC)

Component manufacturer SRAM has issued a voluntary recall on a limited number of 10-speed PowerLock chains due to PowerLock connector link failures it has discovered through its quality control process.

SRAM US Road PR and Media Manager Michael Zellmann released details of the action, stressing that the recall wasn't applicable to all SRAM chains, rather a limited number of PowerLock chains manufacturered between January and June 2009.

Those with concerns about their SRAM chain should examine the PowerLink connector outer plate to determine its date of manufacture. Those PowerLock connector links marked with an 'M' or 'N' may develop a crack during installation and/or use, and fail.

SRAM is retrieving and replacing all affected PowerLocks, which should be returned to SRAM bicycle dealers directly for replacement. The company advises those with affected chains to stop using the product immediately and return their chains to any SRAM dealer for verification of the product date stamp and to obtain a free replacement PowerLock.